Aeroflot Airline Tehran Office +1-888-839-0502

Aeroflot, Russia’s flagship carrier and one of the oldest airlines in continuous operation, has built a significant presence in Tehran, Iran. The Aeroflot Airline Tehran Office plays a crucial role in assisting Iranian travelers with bookings, ticketing, and various other travel-related services. It acts as a central support hub for passengers flying from Tehran to Moscow and connecting to other global destinations.

Location and Contact Information
The Aeroflot office in Tehran is located in a highly accessible area for both residents and visitors. Positioned along Mirdamad Boulevard, one of the main commercial and business districts in Tehran, it ensures convenient access for travelers.
Airport Address: 1- 83 West Fathi Shaqaqi str., Tehran, Iran
Contact Number: +1–888–839–0502
Working Hours: 24 hours
Email: msqtosu@aeroflot.ru

Before visiting, passengers are encouraged to call ahead, especially during national holidays, to verify working hours and avoid any inconvenience.

Services Offered by Aeroflot Tehran Office
The Aeroflot Tehran Office provides a full range of airline services that go beyond ticketing. It is a customer service hub where travelers can receive personalized assistance and detailed information about their journeys.

Flight Booking and Ticketing
Travelers can book direct and connecting flights from Tehran to Moscow and other destinations worldwide. The staff can help customers compare fares, choose appropriate travel classes, and plan complex itineraries.

Ticket Changes and Cancellations
Plans sometimes change, and the office supports customers in rebooking, making date changes, or canceling tickets. Refund eligibility and penalty fees depend on the fare class and conditions, and staff at the Tehran office can explain these policies in detail.

Travel Documentation and Visa Guidance
Although visa issuance is handled by embassies, the Tehran office provides helpful guidance on documentation requirements. This includes information on Russian visas, transit requirements, and the necessary documents for connecting flights via Moscow.

Baggage Assistance
The office offers clarification about baggage allowances for different classes and routes. It also assists with advance purchases of extra baggage and helps resolve lost or delayed baggage issues.

Special Travel Requests
Passengers with specific needs such as wheelchair support, dietary accommodations, traveling with infants, or seat preference can make such requests through the office. The staff ensures that these services are arranged ahead of the departure date.

Group and Corporate Bookings
Aeroflot Tehran Office facilitates bookings for large groups and corporate accounts, often providing customized pricing, flexible policies, and dedicated service. This is useful for travel agencies, student groups, and business travelers.

Aeroflot’s Flight Network from Tehran
Aeroflot operates regular direct flights from Tehran Imam Khomeini International Airport (IKA) to Moscow Sheremetyevo International Airport (SVO), its main hub. From Moscow, passengers have access to a wide network of international destinations, including cities in Europe, Asia, and North America.

Popular connecting destinations include:

Paris, London, Frankfurt, and Rome

Beijing, Tokyo, Seoul, and Bangkok

New York, Los Angeles, and Toronto

Thanks to its SkyTeam membership, Aeroflot also offers connections with partner airlines, enhancing route options and improving overall travel convenience.

Customer Experience at the Tehran Office
Feedback from customers in Tehran indicates a generally positive experience. The office staff are known for their professional demeanor, attentiveness, and multilingual communication skills. Many passengers highlight the helpful guidance they receive, especially regarding changes to flight plans or visa-related questions.

Here are a few common traveler tips when using the Tehran office:

Book early for better rates and more seat choices

Use Aeroflot Bonus miles to earn and redeem rewards

Confirm visa and transit policies before booking flights

Arrive early at the airport to account for check-in and immigration time

Aeroflot’s Strengths for Iranian Travelers
Aeroflot is a favored airline among many Iranian travelers due to several compelling reasons:

Competitive Pricing
The airline often offers affordable fares, particularly for flights to Europe and Asia. Its pricing strategy makes it attractive to both budget travelers and those seeking value for money.

Modern Aircraft and Comfort
Aeroflot’s fleet features newer aircraft such as Boeing 777s and Airbus A350s, with comfortable cabins, inflight entertainment, and different class options to suit various travel budgets.

Reliable Performance
With a strong safety record and adherence to international aviation standards, Aeroflot delivers consistent and reliable service across its network.

Efficient Hub in Moscow
Sheremetyevo International Airport serves as an efficient transit hub with streamlined connections, which is convenient for travelers continuing to third countries.

COVID-19 Adaptations
During and after the COVID-19 pandemic, Aeroflot implemented enhanced safety protocols, including mask mandates, aircraft sanitization, and passenger screening. The Tehran office became an important point of contact for travelers needing information on health documentation, testing, and travel restrictions. Although many of these requirements have since been eased, the office continues to offer the latest updates on destination policies.

Useful Travel Tips for Aeroflot Passengers in Iran
Arrive at Imam Khomeini Airport at least three hours before departure for international flights

Use Aeroflot’s website or app for online check-in and seat selection

Pack according to current baggage rules, which can differ by class and route

Check your flight status online or by calling the Tehran office before departure

Carry printed copies of your visa and travel documents for smoother immigration processing

Conclusion
The Aeroflot Airline Tehran Office serves as a vital gateway for Iranian travelers flying to Russia and beyond. From professional staff to a full suite of customer services, the office plays a central role in ensuring that passengers experience smooth, efficient, and well-informed travel. Whether you are planning a business trip to Moscow, a family vacation in Europe, or a multi-destination itinerary, the Aeroflot office in Tehran stands ready to assist you every step of the way.

If you're flying with Aeroflot from Tehran, visiting the local office can help clarify policies, secure the best travel deals, and offer peace of mind before your journey begins.