JetBlue Airways MAD Terminal +1-888-839-0502

Operating out of Terminal 1 at JetBlue Airways MAD Terminal offers dependable and effective services to passengers to improve their trip. There are specific ticketing desks in the terminal where travelers may easily buy, change, or ask questions regarding flights. Both self-service kiosks and manned counters are available to help with boarding passes and seat selections, making the check-in process easy. Assistance with baggage check-in, baggage policy inquiries, and lost or delayed baggage claims is provided. In order to keep travelers informed and on time, real-time flight information is prominently displayed around the terminal. For a stress-free travel experience, JetBlue's customer service representatives are renowned for their expertise and helpfulness. They provide assistance both in-person at the terminal and online.
A direct link between Boston Logan International Airport (BOS) and Madrid was established on May 22, 2025, when JetBlue Airways launched its first service to Adolfo Suárez Madrid–Barajas Airport (MAD). JetBlue is entering the Spanish market with this strategic expansion, with the goal of offering passengers high-quality, reasonably priced transatlantic service.
Terminal 1 at Adolfo Suárez Madrid–Barajas Airport is where JetBlue operates. This terminal provides a number of amenities to guarantee a smooth travel experience for travelers and is well-equipped to handle international aircraft. When arriving at Terminal 1, passengers may find JetBlue's ticket counters, manned by friendly staff members prepared to help with a range of tasks, such as buying tickets, changing reservations, and answering questions about flight times or travel regulations.
For added convenience, Terminal 1 features self-service kiosks that enable passengers to check in, select seats, and print boarding passes independently. This option is particularly beneficial for those seeking a swift and efficient check-in process. Additionally, JetBlue offers online check-in through its official website and mobile app, allowing passengers to complete the process remotely before arriving at the airport.
Baggage assistance is readily available at JetBlue's counters in Terminal 1. The airline's staff is prepared to help with checking in luggage, ensuring adherence to JetBlue's baggage policies, and addressing any concerns related to lost or damaged items. The terminal also houses a dedicated lost and found department to assist passengers in recovering misplaced belongings.
Throughout Terminal 1, flight information displays are strategically placed to keep passengers informed about departure times, gate assignments, and any potential changes to flight schedules. These real-time updates are crucial for travelers to navigate their journey effectively. For personalized assistance, JetBlue's customer support team is accessible at their terminal counters and can also be reached via the airline's official contact channels. The staff is committed to providing prompt and courteous service, addressing a wide array of travel-related inquiries and ensuring passenger satisfaction.