Frontier Airlines ORD Terminal +1-855-742-0149
Frontier Airlines operates all of its flights from Terminal 5 at Chicago O’Hare International Airport . Frontier Airlines ORD Terminal  is a modern facility designed to handle both domestic and international operations. Unlike Terminals 1, 2, and 3, which primarily serve large hub carriers, Terminal 5 has become home to a variety of airlines, including low-cost carriers like Frontier. Travelers flying with Frontier will find this terminal easy to navigate, with check-in, boarding, baggage claim, and passenger amenities all consolidated in one location.

Layout and Facilities

Terminal 5 features a single large concourse, Concourse M, where Frontier’s gates are located. The terminal is divided into two main levels: the upper level for departures and check-in and the lower level for arrivals and baggage claim. The spacious design makes it easier for travelers to move through the airport without confusion.

Arrivals and Baggage Claim

For arriving passengers, Frontier flights land at gates within Concourse M. After disembarking, travelers follow signs to the lower level for baggage claim. Frontier has designated baggage claim carousels, simplifying the process of retrieving luggage.

Security and Check-In Process

Frontier Airlines encourages passengers to check in online or through its mobile app to save time. For those who need to check luggage or require in-person assistance, Frontier’s check-in counters are located prominently at the entrance to Terminal 5. Security checkpoints are well-staffed, and travelers who qualify for expedited screening options such as TSA PreCheck will find designated lanes for faster processing.

Amenities and Services

Frontier passengers have access to all Terminal 5 amenities, including a variety of dining and shopping options. The terminal features both quick-service restaurants and sit-down dining venues, allowing passengers to grab a snack or enjoy a full meal before departure. In addition, travelers will find coffee shops, convenience stores, and duty-free shops for international flights.

Transfers and Connectivity

One of the biggest advantages of flying Frontier from Terminal 5 is its connectivity to the rest of the airport. Chicago O’Hare has a modern Airport Transit System (ATS), an automated train that links all terminals, parking garages, and rental car facilities. Passengers can quickly transfer between Terminal 5 and Terminals 1, 2, and 3 if they are connecting to flights operated by other airlines.

Frontier Airlines Experience at ORD

Frontier Airlines focuses on being a low-cost carrier, and its operations at O’Hare reflect that philosophy. While the airline offers affordable fares, it also provides an efficient airport experience. Passengers can take advantage of mobile check-in, self-service kiosks, and streamlined boarding procedures to make travel more convenient.

Parking and Ground Transportation

Travelers departing from Terminal 5 will find multiple parking options at O’Hare, including hourly and daily lots, economy parking, and valet services. The ATS makes it easy to reach the terminal from any parking area. In addition, rideshare services, taxis, hotel shuttles, and rental car companies have dedicated pick-up and drop-off areas conveniently located near Terminal 5.

Accessibility Features

Terminal 5 is equipped with numerous features to support travelers with reduced mobility or other needs. Wheelchair services are available, and elevators and escalators are placed strategically throughout the building. Visual and auditory signage helps guide passengers to gates, baggage claim, and amenities. Family restrooms, accessible seating, and service animal relief stations make the travel experience easier for everyone.

Tips for Flying Frontier at ORD

1. Arrive Early: Frontier recommends arriving at least two hours before a domestic flight and three hours before an international flight to allow enough time for check-in, security, and boarding.
2. Use Online Check-In: Checking in online or via the mobile app reduces wait times at the terminal.
3. Pack Smartly: Frontier’s baggage policies focus on keeping fares low, so passengers should review size and weight restrictions to avoid unexpected fees.
4. Explore Amenities: If you have time before your flight, take advantage of Terminal 5’s dining and shopping options.
5. Use the ATS for Transfers: The train system is the fastest way to move between terminals or reach the rental car center.

Conclusion

Terminal 5’s renovations and layout improvements have made it more comfortable and traveler-friendly than ever before. Whether you’re flying domestically or internationally, Frontier Airlines operations at ORD provide a seamless experience from check-in to boarding. For passengers seeking affordability without sacrificing convenience, Frontier Airlines at Chicago O’Hare is an excellent choice.