Frontier Boston Terminal +1-888-839-0502

Frontier Boston Terminal operates its business in Terminal E of Boston Logan International Airport (BOS), giving passengers a seamless travel experience through quality services to make the trip comfortable and convenient. The terminal provides check-in facilities, baggage handling areas, and access to various amenities like food courts, currency exchange centers, and lounges. Passengers can check in online via the Frontier app or website as much as 24 hours before flight departure. Inside the airport, travelers have access to manned counters and self-service kiosks for assistance. Baggage claim is located in Terminal E, and Frontier's own staff is available to assist with baggage issues. For flight information, travelers can refer to the flight display boards in the terminal or the Frontier mobile app. Complimentary Wi-Fi, charging facilities, and dining options are also available in the terminal to facilitate a smooth travel experience.
Frontier Airlines is based in Terminal E at Boston Logan International Airport (BOS) and provides a variety of services to make the travel experience for passengers as smooth as possible.
At Terminal E, Frontier offers ticketing services where customers can buy or change flight tickets. For those who prefer digital services, Frontier promotes online check-in on their website or mobile app, which enables travelers to check in, choose seats, and get boarding passes. Self-service kiosks are also offered at the terminal for extra convenience.
Frontier Airlines has specific baggage policies to accommodate various passenger needs. Each passenger is allowed one personal item at no additional charge. Carry-on bags and checked luggage are subject to fees, which vary based on when and how they are purchased. It's advisable to prepay for baggage online to secure the lowest rates. For checked bags, the weight is capped at 40 pounds and the size at 62 linear inches. Overweight or oversized bags attract extra fees, and the bag will not be accepted if it weighs over 100 pounds or is more than 110 linear inches in size. When baggage is delayed, damaged, or lost, the passenger must report the same to a Frontier representative at the airport immediately. Delayed or damaged bag claims have to be made within four hours of arrival, but missing items from checked bags have to be reported within 24 hours. Frontier Airlines offers live flight information on their website and mobile app so that travelers can remain informed of flight statuses. Boarding is divided into zones, and special services board first, followed by those who paid for priority boarding. Travelers should arrive at the airport two hours prior to departure to provide sufficient time for checking in, security checks, and boarding.
Frontier provides several avenues for customer support. Travelers have access to help through the airline's website, mobile app, or calling their customer service center. For help while at the airport, Frontier representatives are present at the check-in counters and gates. The airline also offers 24/7 phone, chat, and text support to help with any questions or issues.
Frontier Airlines has optional services available to upgrade the travel experience. Seat assignments, priority boarding, and other features can be purchased during booking or via the "Manage Travel" area on the airline's website. For passengers traveling with animals, Frontier allows small pets in the cabin at a fee if all the conditions are fulfilled. Reviewing the airline's pet policy and pre-arrangements are advised.
Frontier Airlines has a policy of providing seating for passengers with special needs. Wheelchair assistance and assistance to passengers with disabilities are provided on request. Passengers who need special assistance are requested to advise the airline in advance so that proper arrangements can be made.
In short, Frontier Airlines Boston Logan Airport Terminal E offers an extensive array of services aimed to make a convenient and comfortable trip a reality. From ticketing and luggage handling to customer service and special needs assistance, the company aims to serve the various needs of its clients.