Kenya Airways Wheelchair Assistance +1–888–839–0502

Kenya Airways Wheelchair Assistance is a dedicated service aimed at providing seamless support for passengers with mobility challenges throughout their travel journey. Passengers can request wheelchair assistance during the ticketing process, allowing Kenya Airways to organize tailored help well in advance. Upon arrival at the airport, trained staff assist with check-in procedures, helping passengers navigate terminals, complete necessary documentation, and manage their travel needs efficiently.

The service includes baggage assistance, ensuring luggage is handled carefully and checked in without hassle. Passengers are then escorted through security screening and guided to their departure gate, with priority boarding offered to guarantee a smooth and dignified boarding experience. Kenya Airways keeps travelers informed with up-to-date flight information via mobile apps, airport displays, and announcements to reduce any uncertainty. Upon arrival, wheelchair users receive continued support to disembark the aircraft, pass through immigration and customs, collect their baggage, and access onward transportation.

The airline’s customer support team is available before, during, and after travel to address inquiries, accommodate special requests, and provide personalized assistance. To ensure optimal service, Kenya Airways recommends requesting wheelchair assistance at least 48 hours before departure. Committed to accessibility, comfort, and respect, Wheelchair Assistance offers dependable, compassionate care that enhances the travel experience for passengers requiring mobility support.