@naayoon30
2025-07-09T06:08:28.000000Z
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Flydubai Wheelchair Assistance is a specialized service dedicated to ensuring passengers with reduced mobility receive full support and comfort throughout their journey. From the moment a flight is booked, passengers can request Wheelchair Assistance either online, through customer service, or at the airport, with advance notice of at least 48 hours recommended to ensure seamless coordination. The service begins with ticketing support, helping travelers choose suitable seating and note any mobility-related needs.
At the airport, passengers are greeted by trained staff who assist with priority check-in, security screening, and immigration procedures, ensuring a faster and more relaxed airport experience. Baggage assistance is included as part of the service, with staff managing check-in and retrieval of luggage to minimize physical effort. Once inside the terminal, continuous mobility support is provided all the way to the boarding gate, using wheelchairs or electric carts where available. Onboard, Flydubai offers accessible seat options and attentive crew members who are ready to assist with in-flight mobility, including access to lavatories and help with stowing personal items.
Passengers using Wheelchair Assistance also benefit from real-time flight updates via the Flydubai website, mobile app, or airport displays, while the airline’s customer support remains available to assist with any questions, rebooking, or special requests. This service is not limited to just physical support—it reflects Flydubai’s commitment to providing an inclusive and dignified travel experience. All staff involved are trained to treat passengers with care, respect, and professionalism, making sure every need is met. Whether traveling alone or with a companion, Wheelchair Assistance ensures that passengers with reduced mobility can fly with confidence, knowing that every part of their journey will be handled with attention and compassion.